Windows 8 - Click the folder on the taskbar to open File Explorer.If you see a different message, undock and re-dock your pen and try the update again. The update is complete when you see "Finished: PASSED verification" in green. The process can take approximately 10 minutes. As the smartpen is updated the messaging will flash in blue. If you do not see this message please reference 85121 - Windows - Smartpen not recognized by Livescribe Helper (wifi) or Livescribe Desktop (Echo/Pulse). Windows 7/Vista/XP - Go to "Start > All Programs > Livescribe > Tools" and open the "Smartpen Flash (PenApps #.#)" utility (A message should appear below the update button similar to " AYE-AAA-EZH-ZD (C): Pen Found and Ready - Click Update to proceed".
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